Refund policy

Return & Refund Policy

Thank you for shopping with Everynote. We value your business and want to ensure you are completely satisfied with your purchase. If you need to return an item, our policy is outlined below.

1. 30-Day Return Window

We offer a 30-day return policy. This gives you 30 days from the date you receive your item to request a return.

2. Eligibility Requirements

To qualify for a return, your item must meet the following criteria:

  • Condition: The item must be in the same condition as received—unworn, unused, and in its original packaging.

  • Tags: All original tags must remain attached.

  • Proof of Purchase: You must provide the receipt or valid proof of purchase.

3. How to Start a Return

To initiate the process, please contact us at Everynotecollc@gmail.com.

Once your return is accepted, we will send you a prepaid return shipping label along with specific instructions on where and how to send your package.

Note: Items sent back to us without a prior return request will not be accepted.

All returns should be mailed to: Everynote 296 Atlantic Ave #8054 Pittsburg, CA 94565

4. Damages, Defects, and Errors

Please inspect your order immediately upon arrival. If the item is defective, damaged, or if you received the wrong product, contact us at Everynotecollc@gmail.com so we can evaluate the issue and rectify it promptly.

5. Non-Returnable Items

Certain items are excluded from our return policy:

  • Personal Care & Beauty: Due to hygiene standards, beauty products cannot be returned.

  • Perishables: Food, flowers, or plants.

  • Custom Orders: Personalized items or special orders.

  • Hazardous Goods: Flammable liquids, gases, or hazardous materials.

  • Final Sale: We do not accept returns on sale items or gift cards.

6. Exchanges

For the fastest service, we recommend returning the item you have. Once the return is approved, you can place a new, separate order for the desired item.

7. European Union 14-Day Cooling Off Period

For orders shipped to the European Union, customers have the right to cancel or return their order within 14 days for any reason, provided the item is in its original condition, unworn, and with tags and packaging intact.

8. Refund Process

We will notify you once we have received and inspected your return.

  • Approval: If approved, your refund will be processed automatically to your original payment method within 10 business days.

  • Bank Processing: Please note that banks and credit card companies may take additional time to post the refund to your account.

If you have not received your refund within 15 business days of your approval notice, please reach out to us at Everynotecollc@gmail.com.